OACC Office Manager
Office Manager Position
Do you love working with people? Are you highly organized, community-minded, and tech-savvy? If so, the Oconomowoc Area Chamber of Commerce has an exciting opportunity for you—we’re hiring an Office Manager!
Working under the guidance of the Executive Director, the Office Manager plays a key role in supporting member recruitment and retention, as well as helping to coordinate community events. This is a part-time, year-round position averaging 30 hours per week, with occasional evening and weekend availability required.
PRIMARY DUTIES AND RESPONSIBILITIES
The job description is a reflection of typical work performed in this position. It is not meant to be all inclusive nor prevent other duties from being assigned as necessary.
Member Outreach and Engagement
As the first point of contact for most Chamber inquiries, the Office Manager is the face of the organization. This role includes:
- Providing exceptional customer service to members and the public.
- Assisting with member promotion and support services.
- Identifying and engaging potential new members.
The Chamber organizes numerous events each year. In this area, the Office Manager will:
- Assist with planning and executing business networking events.
- Support the Events Director for larger community-wide events.
The Office Manager helps maintain effective communication through:
- Managing the member database, event registrations, and website updates.
- Creating and updating promotional and informational materials.
- Answering inquiries and maintaining the Chamber office’s public materials.
This position also involves general administrative tasks, including:
- Maintaining gift certificate records.
- Ordering office supplies and managing inventory.
- Light cleaning and other clerical responsibilities to support smooth daily operations.
REQUIRED QUALIFICATIONS
The OACC Office Manager needs a variety of interpersonal and technical skills to work effectively with members and community partners. It is critical that he/she have the following skills to perform the job effectively:
- Two years of experience in a customer service role
- Ability to work efficiently
- Proficient with MS Word and MS Excel
- Familiarity with posting to Facebook and other types of social media
- Ability to work independently and as a member of a team
- Strong customer service and interpersonal skills
- Strong written communication skills
- Planning, organizing and record-keeping skills
- Comfortable in taking the initiative and operating autonomously
- Confidentiality: Holds business information in strict confidence
Preferred Qualifications:
- Love for the Oconomowoc Community
- Experience with website maintenance
- Experience with social media
Preferred Schedule:
- A set schedule of 6 hours per day, 5 days per week between the hours of 10:00 a.m. and 4:00 p.m. (some flexibility in scheduling)
- Ability to occasionally work evenings and weekends
To Apply: Send a cover letter and resume to director@oconomowoc.org
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