Responding to Conflict: Helping your employees & customers navigate in a changed world
Date and Time
Wednesday Nov 11, 2020
8:30 AM - 9:30 AM CST
Location
This is a virtual event through Zoom. Registration is required to attend. You will receive the link to attend with your registration confirmation.
Fees/Admission
Chamber Members: Free
Non-members: $10.00
Website
Contact Information
Oconomowoc Area Chamber of Commerce
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Description
Responding to Conflict: Helping your employees & customers navigate conflict in a changed world
This training focuses on using empathy and kindness to respond to the needs of others during a time when frustration, insecurity, and fear has negatively affected how individuals interact with everyone around them. It offers strategies on addressing aggressive, emotional, and dissatisfied reactions to current restrictions and guidelines in a manner that preserves and strengthens relationships with your customers.
Click here for our event page to view panelist bios
Chamber Members: Free
Non-members: $10.00
